Terms of service

Last Updated and Effective Date: October 20, 2026

NuMelt Labs LLC (also noted as "We", "us", "our", or "Company") provides these Terms of Service, which govern your use of our website, e-commerce storefront, mobile applications (including the Align Pregnancy & Parenting app), and digital platforms (collectively, the "Website", "App", or "Site"). All references to "you", "your", "visitor", or "customer" mean the person who accesses, uses, or purchases products or services from us. These Terms constitute a legally binding agreement between you and us and set forth the rules governing your use of our platforms and your purchase of any physical products, digital products, software applications, or services (collectively, "Offers").

The Privacy Policy posted on this website also forms part of these Terms. Please read this statement carefully. Your use of our Site and Apps indicates your agreement to abide by these Terms. These Terms include binding arbitration and a waiver of class-action rights, as described below. If you do not agree with these Terms, you may not access our platforms or purchase our Offers.

1. FDA, Medical, and Application Disclaimer

NuMelt Labs does not provide medical advice, diagnostic services, or telehealth care. All content, tracking tools, and information provided on or through this Website and the Align app are for informational, organizational, and educational purposes only. Our statements and features have not been evaluated by the Food and Drug Administration. The products and digital tools provided are not intended to diagnose, treat, cure, or prevent any disease.

Important distinction regarding our physical products vs. our digital apps: Our physical dietary supplement formulations are intended strictly for healthy individuals aged 18 and older, and are explicitly not intended for anyone who is pregnant or nursing. Conversely, our digital software, specifically the Align Pregnancy & Parenting app, is explicitly designed to assist parents and expecting mothers with organization and milestone tracking. By using the app, you acknowledge that it is a supplementary tracking tool and should never replace professional prenatal or pediatric medical guidance. Your use of our website, apps, and physical products is subject in its entirety to our comprehensive Medical Disclaimer, which is fully incorporated into these Terms of Service.

2. Website Offerings, Products, and Software Applications

Through our platform, we provide a variety of direct-to-consumer physical goods (such as dietary supplement strips), digital products, educational materials, and software applications (including the Align app). We reserve the right, but are not obligated, to limit the sales or provision of our Offers to any person, geographic region, or legal jurisdiction, and we may exercise this right on a case-by-case basis. We further reserve the absolute right to limit the quantities of any Offers that we provide, to change product or subscription pricing at any time without prior notice, and to modify, suspend, or discontinue any physical product, digital service, or application at any time.

3. E-Commerce, In-App Purchases, and Subscription Terms

For purchases made directly on our Website, we utilize secure third-party payment gateways (including Shopify Payments, Stripe, Apple Pay, and Google Pay) to process transactions. By entering your payment information, you explicitly authorize our payment processors to charge your selected payment method.

App Store Subscriptions: If you purchase a premium subscription or continuity program from within the Align Pregnancy & Parenting app, your transaction is securely processed and managed entirely by the respective app marketplace (e.g., the Apple App Store or Google Play Store). Subscriptions purchased via these platforms automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. You must manage, modify, pause, or cancel app-based subscriptions directly through your Apple ID or Google Play account settings. We cannot manually cancel or refund subscriptions billed directly by Apple or Google. All billing terms and payment guidelines for direct website purchases are governed by our Subscription and Billing Policy.

4. Eligibility and Account Registration

To access this Site, utilize our apps, or purchase our Offers, you explicitly represent and warrant that you are at least eighteen (18) years of age. You may be required to register for a secure customer account or app profile. If you create an account, you assume sole and absolute responsibility for maintaining the strict confidentiality of your login credentials, and you accept full financial and legal responsibility for all activities occurring under your profile. We reserve the absolute right to refuse service, suspend access, or permanently terminate your account immediately if we suspect fraudulent activity or any violation of these Terms.

5. COMMUNICATIONS, EMAIL, AND SMS/TEXT MESSAGING

By providing your email address or explicitly opting-in, you agree to receive transactional updates and occasional promotional communications from NuMelt Labs. Consent to receive marketing communications is not a condition of any purchase.

For Email: You may opt out of promotional emails at any time by clicking the "unsubscribe" link or by contacting support@numeltlabs.com.

For SMS/Text Messaging: Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

6. Order Processing & Fulfillment

Orders for physical goods are electronically transmitted to our logistics queue almost immediately after checkout. Once an order enters the custom packaging or shipping queue, the transaction is finalized and cannot be modified or canceled prior to physical delivery.

7. Return and Refund Policy

All returns and refunds are governed strictly by the nature of the specific Offer purchased. For physical products, returns are handled in direct accordance with our comprehensive Return and Refund Policy. We accept physical returns only within fifteen (15) days of delivery, provided the item is completely unopened and the factory safety seal is intact.

Digital & App Refunds: Due to the immediate access nature of digital products, online courses, and software subscriptions, all direct digital sales are final and non-refundable. For subscriptions or in-app purchases processed through the Apple App Store or Google Play Store, refund eligibility is determined strictly by Apple and Google's respective corporate refund policies, and refund requests must be submitted directly to them.

8. User Conduct and Prohibited Activities

By accessing our platforms, you agree to comply with all applicable laws and are strictly prohibited from utilizing our physical products or applications for any illegal or predatory purpose. You are explicitly prohibited from engaging in unauthorized commercialization or reselling of our products on third-party marketplaces without our express written consent. Furthermore, you agree not to transmit any malicious code, reverse engineer our mobile applications, or disrupt the functional integrity of our platforms.

9. User-Generated Content and Local App Data

Public Submissions: By submitting public product reviews, testimonials, or social media feedback to our Website ("User Content"), you grant NuMelt Labs a perpetual, worldwide, royalty-free license to use, reproduce, and display your User Content for commercial purposes. You agree not to submit content that makes unverified medical claims.

Private App Data Exclusion: We respect your family's privacy. Data, journals, and images (such as child profiles and milestone photos) uploaded or generated within the offline-first Align Pregnancy & Parenting app are stored locally on your device. We do not transmit, collect, or store this private local data, and it is explicitly excluded from the User Content license granted above. You maintain total ownership and control over your locally stored app data.

10. Intellectual Property and Licensing

All structural assets, software code, UI designs, and materials available on our Site and within our mobile applications are the exclusive property of NuMelt Labs LLC. Your use of our apps and Site grants you a limited, personal, non-commercial license to access our materials. You are prohibited from copying, selling, reverse engineering, or commercially exploiting any portion of our Intellectual Property. We comply with the Digital Millennium Copyright Act (DMCA). DMCA notices can be sent to legal@numeltlabs.com.

11. Third-Party Links and External Resources

Our Site and apps may contain hyperlinks to external websites or third-party platforms. We do not monitor or endorse the content, products, or privacy practices of these external sites. Your decision to access third-party platforms is made entirely at your own risk.

12. Disclaimer of Warranties and Limitation of Liability

The Site, our digital apps, and all Offers are delivered strictly on an "as is" and "as available" basis.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, NUMELT LABS LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

In no event shall NuMelt Labs LLC be held legally liable for any injury, loss, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of our physical products or software applications.

UNDER NO CIRCUMSTANCES SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO US FOR THE SPECIFIC OFFER GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS ($100.00), WHICHEVER IS LESSER.

13. Indemnification

You agree to indemnify and hold harmless NuMelt Labs LLC and its affiliates from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your unauthorized use of our platforms, or your violation of any applicable laws.

14. Jurisdiction, Dispute Resolution, and Arbitration

This Agreement shall be governed by the laws of the Commonwealth of Massachusetts. In the event of any dispute, you explicitly agree to waive your right to a trial by jury and your right to participate in any class action proceeding.

Disputes remaining unresolved after a mandatory sixty (60) day informal negotiation period shall be settled exclusively by binding arbitration administered by the American Arbitration Association (AAA) in Boston, Massachusetts. There is no opt-out provision for this arbitration agreement. Your acceptance of mandatory binding arbitration is an absolute condition of using our apps and purchasing our Offers.

15. Changes to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior individual notice. The "Last Updated" date posted at the top of these Terms shall serve as official notice of any modifications. Your continued access to our Site, mobile applications, or continuity programs following the posting of revisions constitutes your explicit acceptance of those changes.